Our clinic is a "scent-free" environment

Frequently Asked Questions

How do I make an appointment with a Nurse Practitioner (NP)?

• NP appointments are booked starting Monday mornings at 8:00 am for the current week.

If I have a family doctor, can I still see a NP?

• Patients are encouraged to see their family doctor. However, appointments will be accepted on an individual basis.

Previously known as Health Connect Ontario, which replaced Telehealth Ontario, Health811 is a free confidential service Ontarians can call or access.

(to speak with a Registered Nurse 24 hours a day, 7 days a week)

• Phone 1-866-797-0000 or TTY 1-866-797-0007 or website: Health811

What services can I access at the Dryden Area Family Health Team?

• Please click here for a list of programs and services available.

For more information on Family Health Teams in Ontario and how they operate.

• health.gov.on.ca/en/pro/programs/fht/fht_understanding.aspx.

If I don't have a family physician and/or are new to the Dryden area, can I still see a NP?

• As long as you are not rostered to a physician outside of the Dryden area and have permanent address in our area you may access care.

Are there any physicians accepting new patients?

• Patients may contact the Dingwall Clinic at (807) 223-2258 to inquire about rostering with a physician. Or may register with Health Care Connect online at ontario.ca/healthcareconnect or by phone 1-800-445-1822.

Where do I have my blood drawn. My health care provider has ordered blood work?

• Bring your requisition to any Life Labs location to have your blood drawn. Located at 40 Goodall St, - Open Monday to Thursday 8:00 a.m. to 3:10 p.m. - Open Thursday and Friday from 9 a.m. to 3:00 p.m. Check your results online at www.lifelabs.com/.

How do I renew my Ontario Health card?

• For local health card renewal or replacement contact your local Service Ontario or online at ontario.ca/page/health-card-renewal. Please ensure you bring the proper original documentation, you will require proof of citizenship, proof of Residency and your Identity.

Health Card Address Change:

• For address change only, you may contact the Ministry of Health & Long-Term Care at 1-800-268-1154, or TTY at 1-800-387-5559.

Already Updated Your Health Card?

• We require an up-to-date OHIP card number with version code in order to properly bill and track services provided to you under OHIP (Ontario Health Insurance Plan). Failure to provide a valid version code may restrict your ability to receive imaging, laboratory testing and other OHIP funded services.

• If you have recently updated your health card, please provide us with your updated information. Our phone number is (807) 223-7406.